Privacy Policy

1. Introduction

Welcome to Ayuveda AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal and health data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, use our chatbots (via WhatsApp or Telegram), or interact with our services (collectively, the "Service").

We operate in compliance with the UK General Data Protection Regulation ("UK GDPR") and the Digital Personal Data Protection Act, 2023 ("DPDPA") of India.

2. Data We Collect

We collect the following types of information to provide personalized Ayurvedic advice:

• Identity Data: Name, phone number, email address, and platform-specific identifiers (WhatsApp/Telegram IDs).
• Health Data (Special Category Data): Information regarding your body constitution (Prakriti), height, weight, age, symptoms, lifestyle habits, and other health metrics you voluntarily share.
• Technical Data: IP address, device information, and usage logs.

3. How We Use Your Data

Your data is processed for the following purposes:

• To provide personalized Ayurvedic health assessments and wellness advice.
• To communicate with you via our chatbots.
• To improve our AI models and service quality (anonymized data only).
• To comply with legal obligations.

Lawful Basis: We process your health data based on your explicit consent, which you provide before using our health assessment features.

4. Data Sharing and Processors

We may share your data with trusted third-party service providers who assist us in operating our Service:

• Cloud Hosting & Database: Supabase, Render (Secure storage).
• AI Providers: Google Gemini (Content generation).
• Messaging Platforms: Meta (WhatsApp) and Telegram (User interface).

We do not sell your personal data to third parties.

5. International Transfers

Your data may be processed in countries outside your residence (e.g., servers in the UK, US, or India). We ensure appropriate safeguards are in place for cross-border data transfers in compliance with applicable laws.

6. Your Rights

Under GDPR and DPDPA, you have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request deletion of your data ("Right to be Forgotten").
• Withdraw your consent at any time.

To exercise these rights, please contact our Grievance Officer at privacy@ayuveda.ai or use the "Delete My Data" command in the chatbot.

7. AI Analysis Disclaimer

Assessments and recommendations provided by our Service are generated using Artificial Intelligence models grounded in traditional Ayurvedic and medical knowledge.

• AI models may occasionally generate inaccurate or incomplete information.
• The information provided is for educational and wellness purposes only.
• Personalized recommendations do not constitute a clinical diagnosis or medical prescription.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: